Question 1

May I contact your references?

Accepted Answer

You can absolutely call/e-mail our list of references available in our information packet. Our past customers are eager to tell people about their positive experience with Better Built Basements. We encourage you to check the references of anyone doing work in your home.

Question 2

How will I know what is happening next in my project?

Accepted Answer

At signing, you will receive a Rough Project Schedule which outlines each step of your project and associated time frames. Also, our Project Manager is in direct contact with you throughout the process so you know what to expect.

Question 3

Do you use subcontractors?

Accepted Answer

We are a full-service company capable of providing all areas of specialty construction. Visit the Why Choose Us page to view a list of services we provide.

Question 4

Do you have options for financing available?

Accepted Answer

Yes, we do. We help homeowners with their loans through our online financing partners. You can apply for financing by Clicking Here.

Question 5

What types of payment do you accept?

Accepted Answer

We accept checks, money orders, and most major credit cards (Visa, Master Card). We also offer financing.

Question 6

Is my estimate no-obligation? What if I want options?

Accepted Answer

Yes, your estimate is no-obligation. We come to you to evaluate your space and give you a written proposal for free! We want our customers to make informed decisions before committing to a project. In many cases, we provide multiple layouts to maximize space planning.

Question 7

How much would it cost?

Accepted Answer

It is important for us to conduct an on-site evaluation to determine the condition of your space and compliance with state and local codes. We want to give our customers customized, accurate estimates on every aspect of their project, so contact us today to schedule your FREE consultation!